Ramona has been working in the pet care industry for almost 13 years. She started in the kennel and quickly rose through the ranks to become Assistant Manager. This is a dream job for her as she has always had a passion for animals. She even had her own "Bug Zoo" when she was 7, including wasp nests and leeches. She likes to help the pets adjust to their new surroundings and to make them feel comfortable. She has 4 dogs, a cat, 3 birds and a marine fish tank at home which keep her busy. When she finds some free time, you can find her in her herb and flower gardens.

Samantha has an associate degree in computer networking from East Coast Polytechnic Institute but also has more than 15 years hands-on experience with animals. She trained alongside a master groomer for 5 years and has held positions at a pet store, a veterinary office and in a grooming salon.