Dr. Raymond Fay III was born into a military family and has lived in many states and Europe. His interest in pets came from the many visits to his grandfather’s farm in Alabama, where he was exposed to both domestic and wild animals on the farm.  

After graduating with a degree in Biology, Dr. Fay furthered his master’s studies in Wildlife and Behavioral biology.  He worked with the National Wildlife Federation in Cape May Point, NJ, counting and banding migratory Birds of Prey. Dr. Fay helped establish the Carolina Raptor Center working with birds of prey in Charlotte.  After his wildlife adventures, Dr. Fay received his DVM from the University of Georgia College of Veterinary Medicine.

He began his veterinary career in a mixed animal practice in the Greenville, SC area. Due to his experience with wildlife he was selected to be the veterinarian at the Greenville Zoo for 13 years and operated a small and exotic animal hospital at the same time. Dr. Fay continues to see exotics and is a consulting veterinarian for several private zoos and primate associations.  

Dr. Fay has a special interest in veterinary dentistry and attended special and advanced training in this field.

In his spare time, he enjoys friends and family. A master brewer and one-time Brewery owner, he enjoys beer and wine tastings and pairing with food.  Dr. Fay can also be seen doing photography, cycling, sailing, or spending time with his two dogs and cats, Naga, a Husky, Koda, a Malamute Cross, LJ a Rag Doll and Fume, a Maine Coon Cross.

Mandy began her career with animals almost 20 years ago, knowing her love and passion is the direction she wanted to pursue. Taking on training and education to become an accredited obedience instructor, groomer, and receive a degree in zoology all led to her being a kennel manager as well as a veterinary technician and supervisor for over 8 years. She joined Pet Paradise to pursue her love of animals further. Starting as an Assistant Manager at our Charlotte location, she fell in love with the Pet Paradise family and wanted to grow! Becoming a Resort Manager allows her to utilize all her knowledge and experience to create a wonderful home away from home environment for all our guests, as well as forming relationships and setting minds at ease for the parents.

"I am beyond excited to meet all the canine and feline friends of Greenville and form some lasting friendships!" -Mandy

Kelly joined Pet Paradise in June 2019. Although Kelly is new to the Pet Paradise family, she has many years of experience in the animal care industry- working in zoos, kennels, and other animal facilities around the country. Along with animal care experience, Kelly has a passion for working with people with a background in education! Kelly is excited to combine her two passions, people and animals, into one paw-fect job! On days off, she is often found with her 5 dogs; Laci, Shelby, Hank, Burt, and Penny. Kelly is looking forward to meeting each furry family that comes through and making sure each animal is treated like one of her own.