Ready for your pet’s stress-free grooming visit? This guide will help streamline your check-in process so our professional groomers can provide the best pampering experience for your pet. Let’s go over some key steps for a smooth check-in.

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Before Your Visit

  • Make sure your pet’s vaccinations are up to date and records are uploaded via the app or emailed to your resort.
  • Check your schedule and be sure you’ve given yourself a few minutes to talk with your groomer at check-in to ensure your pup’s final look is what you envisioned!
  • Let your groomer know if your pet has sensitive skin or allergies.
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At Check-In

  • Be prepared to meet with your groomer and provide detailed instructions about your pet’s grooming needs, including any special care or styles preferred.
  • Discuss any concerns or questions with the grooming staff to ensure your pet's comfort and safety.
  • Add on extra pampering services such as spa upgrades to help your pet look and feel their best!
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Picking Up Your Pet

  • Confirm pick-up time and any aftercare instructions following their grooming appointment.
  • Maintain your pet’s new look and maintain their coat’s health and appearance by brushing them regularly.

Top Insider Grooming Tips

Read our blogs to learn more about our frequently asked grooming questions in-depth!

•  Common Dog Breeds and Their Grooming Styles

•  Why Dog Groomers (Sometimes) Cut More Fur Than You Expected


Still have questions? Visit our FAQs or contact your local resort to find out more.

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