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24/7 Access
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Airport Location
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Swimming Pool
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Early Drop-off
Link to logo Indoor Only
Climate Controlled
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Vet Clinic
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Tiny Town
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VIP Drop-off
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Water Play
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Webcam
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It's a New Day in Pet Care

Ensure that your pet lives the high life while you’re traveling or working at Pet Paradise Matthews. During your dog or cat’s stay, he or she will enjoy luxury indoor boarding suites, expert grooming services and 12,000 square feet of indoor/outdoor space to romp, splash and make new friends.

  • Location Address: 10714 Independence Pointe Parkway, Matthews, North Carolina 28105
  • Location Hours Mon-Fri: 6:30am-7:00pm Sat-Sun: 9:00am-5:00pm
  • Phone: 704.246.4206
  • Location Fax: 704.246.4834
View Our Live WebcamGet Acquainted Day

Meet the Family

Dr. Breton AndersonOn-site Veterinarian

Dr. Breton Anderson received both his BS and DVM degrees from Tuskegee University.

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Blake BarnettManager

Blake Barnett has been with the company since 2014. He transferred from the Houston Hobby resort to Charlotte in 2017.

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Katherine VannAssistant Manager

Kat joined our team in September 2016. Kat brings with her over 11 years of management experience which makes her a key player in our team!

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Jessica BerthiaumeGroomer

Jessica joined the Pet Paradise Matthews family in June 2016.

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Dogs Playing at one of our Boarding facilities

Additional AmenitiesPet Paradise Matthews

  • 12,000 Sq. Ft. Building
  • Synthetic Grass Play Area
  • Auto-fill Water Bowls with Fresh Water System
  • Shaded Play Yard
  • Peaceful, Private Cat Condos

TAKE A VIRTUAL TOUR

Veterinarian with a dog

Veterinary Care

Chart your pet's path to better health with our "healthy pets are happy pets" veterinary services. Our state-of-the-art clinic provides various procedures and exams, diagnostics and vaccinations.

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What Pet Parents Say

Safe Social Distancing

Rating: 5 out of 5 stars

Curbside pickup during this time has been a wonderful experience! The process worked quickly and efficiently, and as always, my fur baby and I were greeted with a friendly smile at both drop-off and pick-up. The curbside check-in process was fast and efficient, even with the high level of social distancing mandates that are currently in place.
Reviewed by Donna - University on May 7, 2020 via Guest Survey

Great Response During COVID-19

Rating: 5 out of 5 stars

Everything was great! From The last min booking, to the curbside pick up, everything was a great experience. 
Reviewed by Chris - Oakleaf on May 4, 2020 via Guest Survey

Help While Working from Home

Rating: 5 out of 5 stars

I appreciate that you adapted to provide care during the COVID-19 situation. It's been so difficult for working parents to home school, having a place to take the dog so he gets exercise makes my day so much better.
Reviewed by Bill - Bartram on April 21, 2020 via Guest Survey

Great Team Attitude

Rating: 5 out of 5 stars

Curb side drop off and pick up has been a smooth process. Staff members greeted us with smiles, answered questions, and had a great attitude! Very knowledgeable of current prices and discounts for Healthcare workers.
Reviewed by Kendra - Bartram on April 22, 2020 via Guest Survey

Covid-19 Response

Rating: 5 out of 5 stars

We love how they greet our dog. Laura is an excellent groomer! I'm glad that Pet Paradise is taking precautions during the Covid-19 pandemic.
Reviewed by Patti - Woodstock Guest on March 23, 2020 via Guest Survey

Great Handle on Covid 19

Rating: 5 out of 5 stars

Wow. Amazing staff, amazing facility, friendly, clean, and everything I could ever want for my beloved pets. They really have a handle on this Covid 19, too!
Reviewed by Lani - Lakewood Guest on March 20, 2020 via Guest Survey

Curbside was Easy

Rating: 5 out of 5 stars

The staff was very welcoming and helpful and the curbside check-in went very smoothly.
Reviewed by Wendy - Jacksonville Guest on March 24, 2020 via Guest Survey

Love Ballantyne!

Rating: 5 out of 5 stars

Pet Paradise Ballantyne is wonderful! Staff are so friendly, dogs get lots of play/rest time, love the new curbside services
Reviewed by Brianna - Ballantyne Guest on March 23, 2020 via Guest Survey

Curbside Made a Difference

Rating: 5 out of 5 stars

Your staff is always very kind to Nathan. The curbside drop off and pickup at this critical time made all the difference too.
Reviewed by Kay - Greenville Guest on March 23, 2020 via Guest Survey

Excellent Response to corona virus

Rating: 5 out of 5 stars

The response to corona virus with the curbside pickup was excellent.
Reviewed by Melissa - Orlando Airport Guest on March 24, 2020 via Guest Survey

Thank You Pet Paradise

Rating: 5 out of 5 stars

Thanks PP even when the world seems like it is falling apart you make our kids so comfortable they don't even notice!!!!
Reviewed by Henry Allison on March 25, 2020 via Facebook
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