Welcome to
Pet Paradise Matthews

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24/7 Access
Link to logo Near the Airport
Airport Location
Link to logo Pet Pool
Swimming Pool
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Early Drop-off
Link to logo Indoor Only
Climate Controlled
Link to logo Veterinarian Available
Vet Clinic
Link to logo Tiny Town
Tiny Town
Link to logo VIP Drop Off
VIP Drop-off
Link to logo Water Play
Water Play
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Webcam
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It's a New Day in Pet Care

Ensure that your pet lives the high life while you’re traveling or working at Pet Paradise Matthews. During your dog or cat’s stay, he or she will enjoy luxury indoor boarding suites, expert grooming services and 12,000 square feet of indoor/outdoor space to romp, splash and make new friends.

  • Location Address: 10714 Independence Pointe Parkway, Matthews, North Carolina 28105
  • Location Hours Mon-Fri: 6:30am-7:00pm Sat-Sun: 9:00am-5:00pm
  • Phone: 704.246.4206
  • Location Fax: 704.246.4834
View Our Live WebcamGet Acquainted Day

Meet the Family

Dr. Breton AndersonOn-site Veterinarian

Dr. Breton Anderson received both his BS and DVM degrees from Tuskegee University.

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Blake BarnettManager

Blake Barnett has been with the company since 2014. He transferred from the Houston Hobby resort to Charlotte in 2017.

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Katherine VannAssistant Manager

Kat joined our team in September 2016. Kat brings with her over 11 years of management experience which makes her a key player in our team!

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Jessica BerthiaumeGroomer

Jessica joined the Pet Paradise Matthews family in June 2016.

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  • Boarding Rates

    • Boarding Rates

    Boarding at Pet Paradise Matthews means peace of mind for you and a little piece of heaven for your pet with climate-controlled, indoor suites and three hours of playtime per day.

    Dogs

      • Suite | 1st Dog | $46 2nd Dog | $26 Add Day Camp | +$20
      • Junior Suite | 1st Dog | $38 2nd Dog | n/a Add Day Camp | +$20
      • Presidential Suite | 1st Dog | $98 2nd Dog | 20% Off

        TV, Webcamera, Ice Cream, Go Home Bath. Includes Day Camp.

      Cats

        • Kitty Condo | 1st Cat | $282nd Cat | $20
      • One-on-One Rates

        • One-on-One Rates

        Who couldn’t use a little more love? This option is perfect for dogs that are not spayed or neutered, don’t play well with others or just prefer a little more attention of the human kind.

        • Boarding | 1st Dog | $38 & Up Add Playtime | +$15

          (2) 10-15 minute play sessions & A.M./P.M. potty break

        • Individual Play Camp | 1st Dog | $32 Add Playtime | +$15

          (2) 30-minute play sessions throughout the day with adequate rest time

      • Day Camp

        • Day Camp

        Treat your dog to an adventure-filled day of play in Paradise Park, featuring shady rest spots, synthetic grass play areas and a bone-shaped swimming pool and splash area. 2nd+ pets are 20% off.

        • Daily | 1st Dog | $32
        • Half Day | 1st Dog | $22

          4 Hours

        • Weekly | 1st Dog | $22/day

          M-F only

        • 4 Day Pass | 1st Dog | $31/day
        • 10 Day Pass | 1st Dog | $30/day
      • Extras

        • Extras

        Little things make a big difference. Make life easier with perks like early check-in/checkout, go home bath and grooming, extra playtime, snacks and more.

        • Go Home Bath | $25 & Up

          varies per coat

        • Early Check-in | $10

          7:00 am - 9:00 am, weekends only / by appt only

        • After Noon Check Out | $20

          noon - close

        • Additional Play+ | $10
        • Furever Connected+ | $5

          a daily communication package

        • Doggie Ice Cream | $3
        • House Food | $3

          per day/per pet

        Dogs Playing at one of our Boarding facilities

        Additional AmenitiesPet Paradise Matthews

        • 12,000 Sq. Ft. Building
        • Synthetic Grass Play Area
        • Auto-fill Water Bowls with Fresh Water System
        • Shaded Play Yard
        • Peaceful, Private Cat Condos

        TAKE A VIRTUAL TOUR

        Veterinarian with a dog

        Veterinary Care

        Chart your pet's path to better health with our "healthy pets are happy pets" veterinary services. Our state-of-the-art clinic provides various procedures and exams, diagnostics and vaccinations.

        Learn More

        What Pet Parents Say

        Safe Social Distancing

        Rating: 5 out of 5 stars

        Curbside pickup during this time has been a wonderful experience! The process worked quickly and efficiently, and as always, my fur baby and I were greeted with a friendly smile at both drop-off and pick-up. The curbside check-in process was fast and efficient, even with the high level of social distancing mandates that are currently in place.
        Reviewed by Donna - University on May 7, 2020 via Guest Survey

        Great Response During COVID-19

        Rating: 5 out of 5 stars

        Everything was great! From The last min booking, to the curbside pick up, everything was a great experience. 
        Reviewed by Chris - Oakleaf on May 4, 2020 via Guest Survey

        Help While Working from Home

        Rating: 5 out of 5 stars

        I appreciate that you adapted to provide care during the COVID-19 situation. It's been so difficult for working parents to home school, having a place to take the dog so he gets exercise makes my day so much better.
        Reviewed by Bill - Bartram on April 21, 2020 via Guest Survey

        Great Team Attitude

        Rating: 5 out of 5 stars

        Curb side drop off and pick up has been a smooth process. Staff members greeted us with smiles, answered questions, and had a great attitude! Very knowledgeable of current prices and discounts for Healthcare workers.
        Reviewed by Kendra - Bartram on April 22, 2020 via Guest Survey

        Covid-19 Response

        Rating: 5 out of 5 stars

        We love how they greet our dog. Laura is an excellent groomer! I'm glad that Pet Paradise is taking precautions during the Covid-19 pandemic.
        Reviewed by Patti - Woodstock Guest on March 23, 2020 via Guest Survey

        Great Handle on Covid 19

        Rating: 5 out of 5 stars

        Wow. Amazing staff, amazing facility, friendly, clean, and everything I could ever want for my beloved pets. They really have a handle on this Covid 19, too!
        Reviewed by Lani - Lakewood Guest on March 20, 2020 via Guest Survey

        Curbside was Easy

        Rating: 5 out of 5 stars

        The staff was very welcoming and helpful and the curbside check-in went very smoothly.
        Reviewed by Wendy - Jacksonville Guest on March 24, 2020 via Guest Survey

        Love Ballantyne!

        Rating: 5 out of 5 stars

        Pet Paradise Ballantyne is wonderful! Staff are so friendly, dogs get lots of play/rest time, love the new curbside services
        Reviewed by Brianna - Ballantyne Guest on March 23, 2020 via Guest Survey

        Curbside Made a Difference

        Rating: 5 out of 5 stars

        Your staff is always very kind to Nathan. The curbside drop off and pickup at this critical time made all the difference too.
        Reviewed by Kay - Greenville Guest on March 23, 2020 via Guest Survey

        Excellent Response to corona virus

        Rating: 5 out of 5 stars

        The response to corona virus with the curbside pickup was excellent.
        Reviewed by Melissa - Orlando Airport Guest on March 24, 2020 via Guest Survey

        Thank You Pet Paradise

        Rating: 5 out of 5 stars

        Thanks PP even when the world seems like it is falling apart you make our kids so comfortable they don't even notice!!!!
        Reviewed by Henry Allison on March 25, 2020 via Facebook

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