Our Story

The History of Pet Paradise

Pet Paradise Resort and Day Spa® founder Fred Goldsmith was looking for the perfect place to board his Bichon Frise, Samantha. After researching his options, he realized there was a serious need for a boarding facility that wasn’t sterile, intimidating and boring—one that could give him peace of mind, while relieving Samantha’s intense separation anxiety.

With a focus on giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible, the Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress veterinary care, and of course, overnight boarding that feels like home, all under one roof.

Headquartered in Jacksonville, FL, Pet Paradise can now be found in more than 50 locations throughout the United States. In addition to keeping pets healthy and happy from Phoenix to Fort Lauderdale, Pet Paradise is passionate about shaping a new kind of pet care—the kind of complete pet care that centers around making sure you’re meeting all of your pet’s needs, from annual vet visits and vaccines, to daily exercise and playtime, socialization, lots of snuggles, and more. So they can live their best life at every age and stage.

Our Mission

To enhance the quality of life for pets, our customers and team members by providing exceptional pet care, outstanding customer experience and a fulfilling work environment.

Our Vision

To transform pet care and become the trusted leader in our industry by building a company that is as unique and special as the experience we create for our guests and customers.

Our Core Values

PASSION

We are passionate about pets, our customers and our team members. We are passionate about being the best at everything we do.

INNOVATION

We share a pioneering spirit that drives us to develop new ideas that improve our services, our company and ourselves.

COMMUNITY

We believe in supporting and enriching our communities. We embrace a diverse and inclusive environment for pets, our customers and our team members.

What Pet Parents Say About Us

Our dog loves Pet Paradise!

Rating: 5 out of 5 stars

We love Pet Paradise and my dog does too, she doesn't get scared when we drop her off. The employees are always friendly and I appreciate how they report on how my dog's day went. They even remember her by name.

Reviewed by J Thompson on Oct 11, 2020 via Google

Love Coconut Creek!

Rating: 5 out of 5 stars

I have boarded my dogs at Pet Paradise before, but this was the first time at the Coconut Creek location. I am a huge fan of Pet Paradise, and this location is no exception. The staff is very friendly and took wonderful care of my dogs. The facility is brand new and very clean. I really enjoyed tuning into the webcams and seeing my dogs have a great time in the pool and play areas. We will definitely be back!

Reviewed by T Doebrich on Oct 10, 2020 via Google

Kind & Loving Staff

Rating: 5 out of 5 stars

This place is amazing. They took very good care of my pups and especially kept a close eye out for my blind pup as she just kept running into everything and everyone. They were super kind and loving towards them during the day and even when my little 5 month old got scared of a stampede of big dogs coming at him for a ball they picked him up and comforted him until he settled. This place is honestly a dream to have around here.

Reviewed by H McFarlin on Oct 10, 2020 via Facebook

Highly Recommend

Rating: 5 out of 5 stars

I have been bringing my pup Nate here for close to a year and a half for day camp and day boarding and I highly recommend Pet Paradise - Charlottesville! They are so friendly, professional and always know who we are when we walk in the door which always makes you feel at home.

Reviewed by L Foster on Oct 09, 2020 via Google

Early Drop Off Equals Lots of Playtime

Rating: 5 out of 5 stars

What a great place for pets to have a day of fun or for boarding. We tried out Pet Paradise for doggy daycare. The early drop off worked well for my work schedule. It also meant that my dog got a long 12 hour day of fun! I loved being able to check-in on her via the webcams. All the staff were very friendly and answered all my questions. We will definitely be returning.

Reviewed by G.D. on Oct 09, 2020 via Yelp

Love it!

Rating: 5 out of 5 stars

I love bringing my dog here. They love him and take care of him like he’s their own.

Reviewed by C Wyatt on Oct 8, 2020 via Google

Peace of Mind

Rating: 5 out of 5 stars

Omg my babies had a blast. They enjoy their day. Place is clean and staff is awesome and wonderful. Definitely my babies will come back. Recommended 100%. Thank you guys it is good when you can have peace of mind that our babies are in very good place and hands.

Reviewed by D Salado-Beniquez on Oct 07, 2020 via Facebook

Tye and Tucker love coming here for vacation!

Rating: 5 out of 5 stars

Tye and Tucker love coming here for vacation! They sing as we get close to this location, knowing that they are in for another great, loving, vacation with Pet Paradise and their wonderful team of caring and loving experts! Thank you all!

Reviewed by R Jacobsen on Feb 24, 2023 via Google

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