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Pet Paradise Plano Custer

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24/7 Access
Link to logo Near the Airport
Airport Location
Link to logo Pet Pool
Swimming Pool
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Early Drop-off
Link to logo Indoor Only
Climate Controlled
Link to logo Veterinarian Available
Vet Clinic
Link to logo Tiny Town
Tiny Town
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VIP Drop-off
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Water Play
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Webcam
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It's a New Day in Pet Care

Treat your furry friend to a stay at the Pet Paradise Plano-Custer resort. While living the high life in climate-controlled suites, your dog or cat will lounge on cozy pet beds and find his or her happy place with exciting amenities and tons of indoor/outdoor space to romp, swim and socialize.

  • Location Address: 2280 Kathryn Lane, Plano, Texas 75025
  • Location Hours Mon-Fri: 6:30am-7:00pm Sat-Sun: 9:00am-5:00pm
  • Phone: 972.359.9822
  • Location Fax: 214.383.7197
View Our Live WebcamGet Acquainted Day

Meet the Family

Valerie ConwayResort Manager

Valerie started working with Pet Paradise in the summer of 2016.

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Ashley MitchellAssistant Manager

Ashley has been with Pet Paradise since September 2015 and first started at the Plano Premier location.

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Christina C. PowersGroomer

Chrissy is the groomer at the Plano Custer location.

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  • Plano Pet Boarding Rates

    • Plano Pet Boarding Rates

    Pamper your furry friend with spacious indoor pet boarding suites with auto-fill water bowls plus three hours of playtime & A.M./P.M. potty breaks.

    Dogs

      • Suite | 1st Dog | $46 2nd Dog | $26 Add Day Camp | +$20

      Cats

        • Kitty Condo | 1st Cat | $282nd Cat | $20
      • One-on-One Rates

        • One-on-One Rates

        We recommend this option for dogs that are not spayed or neutered, that might not play well with other dogs or prefer one-on-one time with a Pet Paradise team member.

        • Boarding | 1st Dog | $46 Add Playtime | +$15

          (2) 10-15 minute play sessions & A.M./P.M. potty break

        • Individual Play Camp | 1st Dog | $32 Add Playtime | +$15

          (2) 30-minute play sessions throughout the day with adequate rest time

      • Day Camp

        • Day Camp

        Treat your doggie to an adventure-filled day of play at Pet Paradise Plano Custer day care, featuring shady rest spots, synthetic grass play areas and a bone-shaped swimming pool and splash area. 2nd+ pets are 20% off.

        • Daily | 1st Dog | $32
        • Half Day | 1st Dog | $22

          4 Hours

        • Weekly | 1st Dog | $22/day

          M-F only

        • 4 Day Pass | 1st Dog | $31/day
        • 10 Day Pass | 1st Dog | $30/day
      • Extras

        • Extras

        Personalize your pet's experience with convenient a la carte add-ons ranging from early check-ins and late checkouts to "go home baths", doggie ice cream, house food and more.

        • Go Home Bath | $25 & Up

          varies per coat

        • Doggie Ice Cream | $3
        • Furever Connected+ | $5

          a daily communication package

        • Early Check-in | $10

          7:00 am - 9:00 am, weekends only / by appt only

        • After Noon Check Out | $20

          noon - close

        • Additional Play+ | $10
        • House Food | $3

          per day/per pet

        Dog playing with a ball at Pet Paradise

        Additional AmenitiesPet Paradise Plano Custer

        • Synthetic Grass Play Area
        • Shaded Play Yard
        • Peaceful, Private Cat Condos

        TAKE A VIRTUAL TOUR

        Worker playing with a kitten at Pet Paradise

        Veterinarian Partners

        Pet Paradise Plano Custer has partnered with local animal hospitals who offer only the best in veterinary medicine and wellness care.

        View Our Partners

        What Pet Parents Say

        Safe Social Distancing

        Rating: 5 out of 5 stars

        Curbside pickup during this time has been a wonderful experience! The process worked quickly and efficiently, and as always, my fur baby and I were greeted with a friendly smile at both drop-off and pick-up. The curbside check-in process was fast and efficient, even with the high level of social distancing mandates that are currently in place.
        Reviewed by Donna - University on May 7, 2020 via Guest Survey

        Great Response During COVID-19

        Rating: 5 out of 5 stars

        Everything was great! From The last min booking, to the curbside pick up, everything was a great experience. 
        Reviewed by Chris - Oakleaf on May 4, 2020 via Guest Survey

        Help While Working from Home

        Rating: 5 out of 5 stars

        I appreciate that you adapted to provide care during the COVID-19 situation. It's been so difficult for working parents to home school, having a place to take the dog so he gets exercise makes my day so much better.
        Reviewed by Bill - Bartram on April 21, 2020 via Guest Survey

        Great Team Attitude

        Rating: 5 out of 5 stars

        Curb side drop off and pick up has been a smooth process. Staff members greeted us with smiles, answered questions, and had a great attitude! Very knowledgeable of current prices and discounts for Healthcare workers.
        Reviewed by Kendra - Bartram on April 22, 2020 via Guest Survey

        Covid-19 Response

        Rating: 5 out of 5 stars

        We love how they greet our dog. Laura is an excellent groomer! I'm glad that Pet Paradise is taking precautions during the Covid-19 pandemic.
        Reviewed by Patti - Woodstock Guest on March 23, 2020 via Guest Survey

        Great Handle on Covid 19

        Rating: 5 out of 5 stars

        Wow. Amazing staff, amazing facility, friendly, clean, and everything I could ever want for my beloved pets. They really have a handle on this Covid 19, too!
        Reviewed by Lani - Lakewood Guest on March 20, 2020 via Guest Survey

        Curbside was Easy

        Rating: 5 out of 5 stars

        The staff was very welcoming and helpful and the curbside check-in went very smoothly.
        Reviewed by Wendy - Jacksonville Guest on March 24, 2020 via Guest Survey

        Love Ballantyne!

        Rating: 5 out of 5 stars

        Pet Paradise Ballantyne is wonderful! Staff are so friendly, dogs get lots of play/rest time, love the new curbside services
        Reviewed by Brianna - Ballantyne Guest on March 23, 2020 via Guest Survey

        Curbside Made a Difference

        Rating: 5 out of 5 stars

        Your staff is always very kind to Nathan. The curbside drop off and pickup at this critical time made all the difference too.
        Reviewed by Kay - Greenville Guest on March 23, 2020 via Guest Survey

        Excellent Response to corona virus

        Rating: 5 out of 5 stars

        The response to corona virus with the curbside pickup was excellent.
        Reviewed by Melissa - Orlando Airport Guest on March 24, 2020 via Guest Survey

        Thank You Pet Paradise

        Rating: 5 out of 5 stars

        Thanks PP even when the world seems like it is falling apart you make our kids so comfortable they don't even notice!!!!
        Reviewed by Henry Allison on March 25, 2020 via Facebook

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