Welcome to
Pet Paradise Plano Custer

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Link to logo Access icon
24/7 Access
Link to logo Near the Airport
Airport Location
Link to logo Pet Pool
Swimming Pool
Link to logo Early Drop Off Location
Early Drop-off
Link to logo Indoor Only
Climate Controlled
Link to logo Veterinarian Available
Vet Clinic
Link to logo Tiny Town
Tiny Town
Link to logo VIP Drop Off
VIP Drop-off
Link to logo Water Play
Water Play
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Webcam
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A Different Kind of Pet Care

Treat your furry friend to a stay at the Pet Paradise Plano-Custer resort. While living the high life in climate-controlled suites, your dog or cat will lounge on cozy pet beds and find his or her happy place with exciting amenities and tons of indoor/outdoor space to romp, swim and socialize.

  • Location Address: 2280 Kathryn Lane, Plano, Texas 75025
  • Location Hours Mon-Fri: 6:30am-7:00pm Sat-Sun: 9:00am-5:00pm
  • Phone: 972.359.9822
  • Location Fax: 214.383.7197
View Our Live WebcamGet Acquainted Day

Meet the Family

Valerie ConwayResort Manager

Valerie started working with Pet Paradise in the summer of 2016.

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Christina C. PowersGroomer

Chrissy is the groomer at the Plano Custer location.

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  • Boarding Rates

    • Boarding Rates

    Pamper your furry friend with spacious indoor pet boarding suites with auto-fill water bowls plus three hours of playtime & A.M./P.M. potty breaks.

    Dogs

      • Suite | 1st Dog | $46 2nd Dog | $26 Add Day Camp | +$20

      Cats

        • Kitty Condo | 1st Cat | $282nd Cat | $20
      • One-on-One Rates

        • One-on-One Rates

        We recommend this option for dogs that are not spayed or neutered, that might not play well with other dogs or prefer one-on-one time with a Pet Paradise team member.

        • Boarding | 1st Dog | $46 Add Playtime | +$15

          (2) 10-15 minute play sessions & A.M./P.M. potty break

        • Individual Play Camp | 1st Dog | $32 Add Playtime | +$15

          (2) 30-minute play sessions throughout the day with adequate rest time

      • Day Camp

        • Day Camp

        Treat your doggie to an adventure-filled day of play at Pet Paradise Plano Custer day care, featuring shady rest spots, synthetic grass play areas and a bone-shaped swimming pool and splash area. 2nd+ pets are 20% off.

        • Daily | 1st Dog | $32
        • Half Day | 1st Dog | $22

          4 Hours

        • Weekly | 1st Dog | $22/day

          M-F only

        • 4 Day Pass | 1st Dog | $31/day
        • 10 Day Pass | 1st Dog | $30/day
      • Extras

        • Extras

        Personalize your pet's experience with convenient a la carte add-ons ranging from early check-ins and late checkouts to "go home baths", doggie ice cream, house food and more.

        • Go Home Bath | $25 & Up

          varies per coat

        • Doggie Ice Cream | $3
        • Furever Connected+ | $5

          a daily communication package

        • Early Check-in | $10

          7:00 am - 9:00 am, weekends only / by appt only

        • After Noon Check Out | $20

          noon - close

        • Additional Play+ | $10
        • House Food | $3

          per day/per pet

        Dog playing with a ball at Pet Paradise

        Additional AmenitiesPet Paradise Plano Custer

        • Synthetic Grass Play Area
        • Shaded Play Yard
        • Peaceful, Private Cat Condos
        Worker playing with a kitten at Pet Paradise

        Veterinarian Partners

        Pet Paradise Plano Custer has partnered with local animal hospitals who offer only the best in veterinary medicine and wellness care.

        View Our Partners

        What Pet Parents Are Saying

        Covid-19 Response

        Rating: 5 out of 5 stars

        We love how they greet our dog. Laura is an excellent groomer! I'm glad that Pet Paradise is taking precautions during the Covid-19 pandemic.
        Reviewed by Patti - Woodstock Guest on March 23, 2020 via Guest Survey

        Great Handle on Covid 19

        Rating: 5 out of 5 stars

        Wow. Amazing staff, amazing facility, friendly, clean, and everything I could ever want for my beloved pets. They really have a handle on this Covid 19, too!
        Reviewed by Lani - Lakewood Guest on March 20, 2020 via Guest Survey

        Curbside was Easy

        Rating: 5 out of 5 stars

        The staff was very welcoming and helpful and the curbside check-in went very smoothly.
        Reviewed by Wendy - Jacksonville Guest on March 24, 2020 via Guest Survey

        Love Ballantyne!

        Rating: 5 out of 5 stars

        Pet Paradise Ballantyne is wonderful! Staff are so friendly, dogs get lots of play/rest time, love the new curbside services

        Reviewed by Brianna - Ballantyne Guest on March 23, 2020 via Guest Survey

        Curbside Made a Difference

        Rating: 5 out of 5 stars

        Your staff is always very kind to Nathan. The curbside drop off and pickup at this critical time made all the difference too.
        Reviewed by Kay - Greenville Guest on March 23, 2020 via Guest Survey

        Excellent Response to corona virus

        Rating: 5 out of 5 stars

        The response to corona virus with the curbside pickup was excellent.
        Reviewed by Melissa - Orlando Airport Guest on March 24, 2020 via Guest Survey

        Thank You Pet Paradise

        Rating: 5 out of 5 stars

        Thanks PP even when the world seems like it is falling apart you make our kids so comfortable they don't even notice!!!!
        Reviewed by Henry Allison on March 25, 2020 via Facebook

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