Who Says Pet Care Can’t Be

We can talk about ourselves all day, but our customer feedback speaks the loudest. If you're considering Pet Paradise, see us through the eyes of your fellow pet owners by reading the reviews below.

Super Cool to Bring Your Pet

Rating: 5 out of 5 stars

Stopped by to check out the place. Super cool to bring your pet. They have activities and a pool.. I noticed the check in process was fast and efficient. The staff was extremely friendly! They also offer services as well to keep your pet healthy. I would definitely recommend to anyone who has an active dog.. or pet? Not sure if they do more. A+

Reviewed by — Tony Pith on April 2019 via Google

The Staff is Friendly and Knowledgeable

Rating: 5 out of 5 stars

My Dudley Lab had a spa day The staff is friendly and knowledgeable. The facility is clean and beautiful. Groomer did an amazing job on his, summer cut and his nails. He also got a free day to play with other dogs and staff in camp. If I needed to board him I know he would have a blast and be well taken care of.

Reviewed by — Cyndi Brozovich on July 2019 via Google

Very Very Awesome!

Rating: 5 out of 5 stars

First time going to a place like this, I needed to board my cat for a few days. It's very nice, it's set up awesome, looks like a great place for dogs to go stay and have a lot of fun. The cats aren't anything like dogs, they don't run around and play with other cats all excited like dogs, so they have their quieter section which looks good for cats, they can be comfortable and climb and walk around if they want. My cat didn't like it but cats don't like leaving home anyway. The staff is awesome, very friendly and personable. I dealt with the vet who was super friendly and thorough when talking to me, answered all my questions and discussed things going on with my pet. I took my cat back 3 weeks later to see the vet because I had concerns and the whole vet staff was great with me, they took genuine concern in what I said was going on with my cat even though there weren't visible signs of illness they had to go by what I said and they checked him thoroughly gave me advice and instructions and I felt they were sincerely concerned for his health. I even emailed the vet after to update her and to my surprise the next I received an email back! Once again, very very awesome!

Reviewed by LD on April 2019 via Google

A Personal Thank You

Rating: 5 out of 5 stars

I would like to formally thank all of you for taking care of Hank. Over the past couple weeks, Hank has been to two other daycare centers. We switched only because of my morning commute from uptown CLT, where we live, to Ballantyne, where I work. It did not take long for me to realize that Pet Paradise is far and away the best place for Hank. I have an extremely high level of appreciation, and your team has provided me with the peace of mind while I am at work, because I know he is at Pet Paradise, where your kind-hearted and experienced staff are able to enjoy his company as much as I do.

Thanks again for taking such good care of my baby boy, I know he is happy to be back. The multiple daycare switches were strenuous for both of us, however I am confident he will be back to his fun going personality now that he is back with you guys.


Milad & Hank

Reviewed by Milad & Hank on Aug 16, 2019 via Email from Guest

Recommended by 9 Out of 10 Pet Parents

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