Link to logo Access icon
24/7 Access
Link to logo Near the Airport
Airport Location
Link to logo Pet Pool
Swimming Pool
Link to logo Early Drop Off Location
Early Drop-off
Link to logo Indoor Only
Climate Controlled
Link to logo Veterinarian Available
Vet Clinic
Link to logo Tiny Town
Tiny Town
Link to logo VIP Drop Off
VIP Drop-off
Link to logo Water Play
Water Play
Link to logo Webcam
Webcam
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It's a New Day in Pet Care

Treat your furry friend to a stay at Bartram’s Pet Paradise resort in Jacksonville. While living the high life in climate-controlled indoor/outdoor suites, your dog or cat will lounge in comfortable pet beds and find his or her happy place with pampering amenities and plenty of space to romp, swim and socialize.   

  • Location Address: 14976 Walden Springs Way, Jacksonville, Florida 32258
  • Location Hours Mon-Fri: 6:30am-7:00pm Sat-Sun: 9:00am-5:00pm
  • Phone: 904.527.5335
  • Location Fax: 904.527.5459
Live WebcamGet Acquainted Day

Meet the Family

Dr. Carla RodriguesRegional Veterinary DirectorOn-Site Veterinarian

Dr. Carla Rodrigues graduated from Montclair State University in her home state of NJ with a Bachelor of Science degree focused in the field of Biology with a minor in English Literature.

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James T. Powers Manager

James had been in the restaurant industry most of his life, starting as a bus boy and working his way up to Regional Manager.

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Chelsea KrolikowskiAssistant Manager

Chelsea is a Florida native, born and raised in Nassau County. She started working for Pet Paradise JIA back in 2016 as a resort associate.

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Tracey GebaideAssistant Manager

Tracey has 30 years of experience in the pet industry.

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Danielle J. Jones Groomer

Danielle is so happy to be the groomer of our Pet Paradise Bartram location.

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Faith TateGroomer

Faith is so happy to be a part of the Pet Paradise Bartram location team!

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Dog playing with a ball at Pet Paradise

Additional Amenities Pet Paradise Bartram

  • Synthetic Grass Play Area
  • Auto-Fill Water Bowls with Fresh Water System
  • Peaceful, Private Cat Condos
  • Shaded Play Yard and Misting Stations

TAKE A VIRTUAL TOUR

Cat and Dog Boarding Together at Pet Paradise

Veterinary Care

Chart your pet's path to better health with our "healthy pets are happy pets" veterinary services. Our state-of-the-art clinic provides various procedures and exams, diagnostics and vaccinations.

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Vet with pet

Wellness Plans Available

Give your pet the best healthcare available. All wellness plans include unlimited office visits, day camp access, basic diagnostic testing, core vaccinations, routine dewormings and more.

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What Pet Parents Say

Safe Social Distancing

Rating: 5 out of 5 stars

Curbside pickup during this time has been a wonderful experience! The process worked quickly and efficiently, and as always, my fur baby and I were greeted with a friendly smile at both drop-off and pick-up. The curbside check-in process was fast and efficient, even with the high level of social distancing mandates that are currently in place.
Reviewed by Donna - University on May 7, 2020 via Guest Survey

Great Response During COVID-19

Rating: 5 out of 5 stars

Everything was great! From The last min booking, to the curbside pick up, everything was a great experience. 
Reviewed by Chris - Oakleaf on May 4, 2020 via Guest Survey

Help While Working from Home

Rating: 5 out of 5 stars

I appreciate that you adapted to provide care during the COVID-19 situation. It's been so difficult for working parents to home school, having a place to take the dog so he gets exercise makes my day so much better.
Reviewed by Bill - Bartram on April 21, 2020 via Guest Survey

Great Team Attitude

Rating: 5 out of 5 stars

Curb side drop off and pick up has been a smooth process. Staff members greeted us with smiles, answered questions, and had a great attitude! Very knowledgeable of current prices and discounts for Healthcare workers.
Reviewed by Kendra - Bartram on April 22, 2020 via Guest Survey

Covid-19 Response

Rating: 5 out of 5 stars

We love how they greet our dog. Laura is an excellent groomer! I'm glad that Pet Paradise is taking precautions during the Covid-19 pandemic.
Reviewed by Patti - Woodstock Guest on March 23, 2020 via Guest Survey

Great Handle on Covid 19

Rating: 5 out of 5 stars

Wow. Amazing staff, amazing facility, friendly, clean, and everything I could ever want for my beloved pets. They really have a handle on this Covid 19, too!
Reviewed by Lani - Lakewood Guest on March 20, 2020 via Guest Survey

Curbside was Easy

Rating: 5 out of 5 stars

The staff was very welcoming and helpful and the curbside check-in went very smoothly.
Reviewed by Wendy - Jacksonville Guest on March 24, 2020 via Guest Survey

Love Ballantyne!

Rating: 5 out of 5 stars

Pet Paradise Ballantyne is wonderful! Staff are so friendly, dogs get lots of play/rest time, love the new curbside services
Reviewed by Brianna - Ballantyne Guest on March 23, 2020 via Guest Survey

Curbside Made a Difference

Rating: 5 out of 5 stars

Your staff is always very kind to Nathan. The curbside drop off and pickup at this critical time made all the difference too.
Reviewed by Kay - Greenville Guest on March 23, 2020 via Guest Survey

Excellent Response to corona virus

Rating: 5 out of 5 stars

The response to corona virus with the curbside pickup was excellent.
Reviewed by Melissa - Orlando Airport Guest on March 24, 2020 via Guest Survey

Thank You Pet Paradise

Rating: 5 out of 5 stars

Thanks PP even when the world seems like it is falling apart you make our kids so comfortable they don't even notice!!!!
Reviewed by Henry Allison on March 25, 2020 via Facebook
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