Supporting the Community

Since opening our first location in 2002, Pet Paradise is now located in 9 states and has grown to more than 50 locations in operation or under development and continues to expand across the United States. In that time, we’ve supported local charities by donating over $525,000 and 350,000 pounds of pet food to over 100 dog and cat charity organizations. From an annual pet food drive to supporting community events, we are proud to be so much more than a pet boarding company.

Barkin' Biscuits Program

Pet Paradise has partnered with the North Florida School of Special Education. Their Barkin' Biscuits program focuses on vocational training for Transition and Post-graduate students with disabilities. Students who participate in the program learn to follow recipes, mix ingredients, roll and cut the dough, bake and package the biscuits. Their dog treats are all natural, incorporating fresh ingredients from their school's farm, Berry Good Farms. Ingredients from the farm include wheatgrass, garlic, parsley, mint and rosemary.

Wacky Wednesday

Pet Paradise embraces the wacky themes of Wacky Wednesday twice a year! Wacky Wednesday is a special day camp and bath promotion to benefit local animal welfare groups. Each resort location chooses a charity to receive one dollar from each bath. Since the program began in 2009, Pet Paradise has donated over $247,000 to more than 100 organizations nationally. For more information about this promotion, please contact your local resort.

Food for Paws Pet Food Drive

Every holiday season, Pet Paradise teams up with many local pet food banks and rescue groups to collect pet food for its Annual Food for Paws Pet Food Drive. Each year, our food drive gets bigger and better! Pet Paradise has collected and distributed over 350,000 pounds of pet food in the past eight years. This pet food not only directly helps rescue groups in need, but has also provided pet food directly to struggling pet owners allowing them to keep their pets. Community members are encouraged to support this great cause by donating a 20 lb. bag of pet food to their local resort location.

Pet Rescue Groups

Pet Paradise Resort has made a positive impact in numerous communities throughout the United States. Each year, Pet Paradise partners with local pet rescue groups to offer boarding and day camp services to help reduce overcrowding in the shelters. Pet Paradise supports the Jacksonville Humane Society's Safety Net Program to offer temporary boarding to help pet owners who are in need. Since 2013, Pet Paradise has helped save over 400 JHS dogs and cats by providing over 10,000 nights of temporary boarding. We also sponsor rescue and pet related events throughout the community, including Jacksonville's First Coast No More Homeless Pets' MEGA Pet Adoption Event, which is one of the largest adoption events in the country four times a year. Over 1,000 homeless pets from more than a dozen rescues and shelters across Northeast Florida are available for same day adoption.

Pet Paradise donated $50,000 to K9s for Warriors to help support their efforts and build a new training facility in Jacksonville, FL. K9s For Warriors is dedicated to providing service canines to our Warriors suffering from Post-traumatic Stress Disability, traumatic brain injury and/or military sexual trauma as a result of military service post-9/11. They provide them with a service canine, equipment, training, certification, seminars, legal instruction, vet care, housing, home cooked meals, unconditional love and listening, and life-time of wrap-around services (including available life-long healthcare and food for their dogs). Their goal is to empower them to return to civilian life with dignity and independence.

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What Pet Parents Say

Safe Social Distancing

Rating: 5 out of 5 stars

Curbside pickup during this time has been a wonderful experience! The process worked quickly and efficiently, and as always, my fur baby and I were greeted with a friendly smile at both drop-off and pick-up. The curbside check-in process was fast and efficient, even with the high level of social distancing mandates that are currently in place.
Reviewed by Donna - University on May 7, 2020 via Guest Survey

Great Response During COVID-19

Rating: 5 out of 5 stars

Everything was great! From The last min booking, to the curbside pick up, everything was a great experience. 
Reviewed by Chris - Oakleaf on May 4, 2020 via Guest Survey

Help While Working from Home

Rating: 5 out of 5 stars

I appreciate that you adapted to provide care during the COVID-19 situation. It's been so difficult for working parents to home school, having a place to take the dog so he gets exercise makes my day so much better.
Reviewed by Bill - Bartram on April 21, 2020 via Guest Survey

Great Team Attitude

Rating: 5 out of 5 stars

Curb side drop off and pick up has been a smooth process. Staff members greeted us with smiles, answered questions, and had a great attitude! Very knowledgeable of current prices and discounts for Healthcare workers.
Reviewed by Kendra - Bartram on April 22, 2020 via Guest Survey

Covid-19 Response

Rating: 5 out of 5 stars

We love how they greet our dog. Laura is an excellent groomer! I'm glad that Pet Paradise is taking precautions during the Covid-19 pandemic.
Reviewed by Patti - Woodstock Guest on March 23, 2020 via Guest Survey

Great Handle on Covid 19

Rating: 5 out of 5 stars

Wow. Amazing staff, amazing facility, friendly, clean, and everything I could ever want for my beloved pets. They really have a handle on this Covid 19, too!
Reviewed by Lani - Lakewood Guest on March 20, 2020 via Guest Survey

Curbside was Easy

Rating: 5 out of 5 stars

The staff was very welcoming and helpful and the curbside check-in went very smoothly.
Reviewed by Wendy - Jacksonville Guest on March 24, 2020 via Guest Survey

Love Ballantyne!

Rating: 5 out of 5 stars

Pet Paradise Ballantyne is wonderful! Staff are so friendly, dogs get lots of play/rest time, love the new curbside services
Reviewed by Brianna - Ballantyne Guest on March 23, 2020 via Guest Survey

Curbside Made a Difference

Rating: 5 out of 5 stars

Your staff is always very kind to Nathan. The curbside drop off and pickup at this critical time made all the difference too.
Reviewed by Kay - Greenville Guest on March 23, 2020 via Guest Survey

Excellent Response to corona virus

Rating: 5 out of 5 stars

The response to corona virus with the curbside pickup was excellent.
Reviewed by Melissa - Orlando Airport Guest on March 24, 2020 via Guest Survey

Thank You Pet Paradise

Rating: 5 out of 5 stars

Thanks PP even when the world seems like it is falling apart you make our kids so comfortable they don't even notice!!!!
Reviewed by Henry Allison on March 25, 2020 via Facebook
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