TERMS OF USE

Last Updated and effective as of: March 7, 2022

IMPORTANT!  THESE TERMS OF USE GOVERN YOUR USE OF THE SITES (AS DEFINED BELOW) AND CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND AMERICAN PET RESORT, LLC, A FLORIDA LIMITED LIABILITY COMPANY, ITS PARENTS, SUBSIDIARIES AND AFFILIATES, CAROLINA BLUE VETERINARY SERVICES, PC, A NORTH CAROLINA PROFESSIONAL CORPORATION, TEXAS ORANGE VETERINARY SERVICS, PC, A TEXAS PROFESSIONAL CORPORATION, AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNS (INDIVIDUALLY AND COLLECTIVELY, “PET PARADISE”).  PLEASE READ THESE TERMS OF USE AND THE PRIVACY POLICY LOCATED AT https://www.petparadise.com/privacy-policy.htm (THE “PRIVACY POLICY”) CAREFULLY BEFORE ACCESSING OR USING THE SITES AND THEIR SERVICES.  BY REGISTERING WITH THE SITES OR USING THE SITES OR THE SERVICEs PROVIDED THEREIN, you are indicating your acceptance of these TERMS OF USE and the Privacy Policy AND your INTENT TO BE LEGALLY BOUND HEREBY.  IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU MAY NOT USE THE SITES AND THEIR SERVICES.  YOU MAY NOT USE THE SITES OR THEIR SERVICE UNLESS YOU ARE AT LEAST 18 YEARS OF AGE OR OLDER.

These Terms of Use apply to your access to and use of all or part of any websites of Pet Paradise where these Terms of Use are posted or linked from, including, but not limited to, the website at www.petparadise.com (collective, the "Sites").  Pet Paradise may modify these Terms of Use at any time.  The date of the last revision of these Terms of Use is set forth above at the top of this page and should be checked by you periodically.  Your continued use of the Sites after changes have been posted to these Terms of Use will constitute your acceptance of all such changes.   These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Pet Paradise for products, services or otherwise, including if those products or services are provided or accessed through the Sites.

THESE TERMS OF USE CONTAIN LIMITATIONS ON PET PARADISE’S LIABILITY AND DAMAGES RECOVERABLE BY YOU, WAIVERS OF WARRANTIES AND OF INDIVIDUAL CLASS ACTION AND JURY TRIALS AND THE EXCLUSIVE FORUM AND VENUE FOR DISPUTES IS ARBITRATION WHICH WILL TAKE PLACE IN JACKSONVILLE, DUVAL COUNTY, FLORIDA.

In addition to these Terms of Use, please also review our Privacy Notice located at https://www.petparadise.com/privacy-policy.htm  for information about our commitment to protecting your privacy.

Pet Paradise offers you access to the data contained on the Sites solely for your use in learning about Pet Paradise’s services and offerings, and you agree to access the Sites only for purposes permitted by these Terms of Use.

1.       Representations and Warranties by You

You represent and warrant that you are over the age of majority and legally competent to enter into these Terms of Use.  You further warrant that you are using the Sites solely to learn about Pet Paradise’s services and to inquire with them about such opportunities.  You understand and acknowledge that the Sites are owned, operated and maintained by Pet Paradise for the benefit of Pet Paradise.  You further understand and agree that you may be able to link from the Sites to websites or web pages owned or operated by, or on behalf of, parties other than Pet Paradise.  If you are able to link to such other websites or web pages, you understand and agree that any products, services, or information available at such other websites or web pages, and the terms and conditions under which such products, services, and information are being offered, are being provided or determined solely by the entities that own or operate such sites or pages, and not by Pet Paradise.  Pet Paradise is not responsible or liable for the content of any linked websites nor the accuracy of any information provided therein.  Pet Paradise does not make any representations or warranties with respect to such third party websites and is not responsible for their accuracy, sufficiency, veracity, completeness or timeliness.  You acknowledge that if you access a third party website from the Sites, you do so at your own risk.  You understand that a hyperlink to a third party website does not imply that Pet Paradise endorses the content on, or the business of, the hyperlinked website.  You understand that you are solely responsible for determining the integrity and reliability of the information on the Sites as well as any information found on a third party website linked to the Sites.  You agree that Pet Paradise shall not be responsible for any loss or damage of any sort relating to your dealings with such third parties.  You are responsible for reviewing the applicable terms of use agreements and privacy policies of the third party websites.

2.       Use of Site Materials

You agree that, as between Pet Paradise on the one hand and yourself on the other hand, any electronic or printed information, data, images, videos, photographs, artwork or other content contained on the Sites ("Site Materials"), constitute the copyrighted or copyrightable and proprietary property of Pet Paradise or third parties from whom Pet Paradise has secured permission to display such Site Materials on the Sites.  You acknowledge that Pet Paradise has granted to you a limited, revocable, and non-exclusive license to use these Site Materials solely for your private use to view the content as it appears on the Sites and for no other purposes or uses.  You will not commercialize, sell, download, copy, license, re-license, sublicense, modify, reverse engineer, swap, re-use, create derivative works of or re-purpose the Site Materials, nor will you assist others in doing so.  Unless indicated otherwise, all names, logos, trademarks, service marks, trade dress and trade names are proprietary to us in the United States and other countries and may not be used by anyone for any purpose without our prior express written consent.

3.       Your Use of the Sites

Pet Paradise reserves the right, without notice and in its sole discretion, to terminate your license to use the Sites, and to block or prevent future access to and use of the Sites.  The foregoing license grant does NOT, without the prior express written permission of Pet Paradise, include the right for you to:

    a. publish, publicly perform or display, or distribute to any third party any Site Materials, including reproduction on any computer network or broadcast or publications media;

    b. market, sell or make commercial use of the Sites or any Site Materials;

    c. systematically collect and use any data or content including through the use of any spiders, scrapers, robots, or similar data gathering, mining or extraction methods;

    d. make derivative uses of the Sites or the Site Materials; or

    e. use, frame or utilize framing techniques to enclose any portion of the Sites (including the images found at the Sites or any text or the layout/design of any page or form contained on a page).


You will use your best efforts to cooperate with Pet Paradise on reasonable terms and conditions in the event Pet Paradise deems it necessary to seek to enjoin or otherwise prohibit the unauthorized use of the Site Materials by a third party, which use may have resulted from your access to the Sites.

We may permit you to book reservations and pay deposits via the Site for use of our services.  All reservations and deposits are subject to our policies outlined in the “Frequently Asked Questions” section and other portions of our website at https://www.petparadise.com, the contents of which are incorporated herein by this reference.

4.       Intellectual Property

The Sites contain proprietary information that that is protected by applicable intellectual property and other laws, and you acknowledge and agree that the proprietary information is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.  If you believe that any content posted to, or linked from, the Sites infringes upon your copyright rights, please consult section 16 set forth below.

5.       DISCLAIMER OF WARRANTIES

ALL CONTENT ON THE SITES IS PROVIDED "AS IS", “WITH ALL FAULTS” AND "AS AVAILABLE" AND WITHOUT WARRANTIES OF ANY KIND OR NATURE EITHER EXPRESS OR IMPLIED OR GUARANTIES WITH REGARD TO THE APPROPRIATENESS, ACCURACY, SUFFICIENCY, VERACITY, VALUE, COMPLETENESS, OR TIMELINESS OF THE SITES’ CONTENT.  PET PARADISE DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.  NEITHER PET PARADISE, NOR ANY PERSON INVOLVED IN THE CREATION, PRODUCTION, AND DISTRIBUTION OF THE SITES WARRANT THAT THE FUNCTIONALITY AVAILABLE ON THE SITES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVER THAT MAKES THE CONTENT AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.  THE CONTENT THAT YOU ACCESS ON THE SITES IS PROVIDED SOLELY FOR YOUR CONVENIENCE AND INFORMATION ONLY.  YOU UNDERSTAND THAT IT IS YOUR RESPONSIBILITY TO VERIFY ANY INFORMATION PROVIDED ON OR THROUGH THE SITES.  PET PARADISE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITES, OR AS TO THE RELIABILITY, ACCURACY OR CURRENCY OF ANY INFORMATION CONTENT, OR SERVICE PURSUANT TO YOUR USE OF THE SITES.  

6.       LIMITATION OF LIABILITY AND DAMAGES

YOU EXPRESSLY AGREE THAT USE OF THE SITES IS AT YOUR SOLE RISK.  YOU (AND NOT PET PARADISE) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION OF YOUR SYSTEM.  YOU EXPRESSLY AGREE THAT (A) PET PARADISE, ITS OFFICERS, DIRECTORS, SHAREHOLDERS, MEMBERS, MANAGERS, PARTNERS, EMPLOYEES, CONTRACTORS, SUB-CONTRACTORS, REPRESENTATIVES, AGENTS AND LICENSORS, AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNS (INDIVIDUALLY AND COLLECTIVELY, THE “PET PARADISE PARTIES”), AND (B) ANY PERSONS OR ENTITIES INVOLVED IN THE CREATION, PRODUCTION AND DISTRIBUTION OF THE SITES, ARE NOT RESPONSIBLE OR LIABLE TO YOU OR TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM THE USE OR ATTEMPTED USE OF THE SITES, THE SITE MATERIALS OR ANY OTHER LINKED SITE.  BY WAY OF EXAMPLE, AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE PET PARADISE PARTIES AND THE PERSONS AND/OR ENTITIES INVOLVED IN THE CREATION, PRODUCTION AND DISTRIBUTION OF THE SITES, SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY CLAIM OR DAMAGE ARISING FROM FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION, COMPUTER VIRUS, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO OR ALTERATION OF PERSONAL RECORDS, OR THE RELIANCE UPON OR USE OF DATA, INFORMATION, OPINIONS OR OTHER MATERIALS APPEARING ON THE SITES.  YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE PET PARADISE PARTIES ARE NOT LIABLE OR RESPONSIBLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF THIRD PARTIES.  SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.  IN SUCH JURISDICTIONS, PET PARADISE’S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITES, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITES.

ELECTRONIC TRANSMISSIONS, INCLUDING THE INTERNET, ARE PUBLIC MEDIA, AND ANY USE OF SUCH MEDIA IS PUBLIC AND NOT PRIVATE.  INFORMATION RELATED TO OR ARISING FROM SUCH USE IS PUBLIC, OR THE PROPERTY OF THOSE COLLECTING INFORMATION, AND NOT PERSONAL OR PRIVATE INFORMATION.

7.       Indemnification of Pet Paradise Parties

You agree to indemnify, defend, and hold harmless the Pet Paradise Parties from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation by you of these Terms of Use.

8.       Injunctive and Equitable Relief

You agree that your unauthorized use of the Site Materials will cause injury to Pet Paradise that cannot adequately be remedied by money damages, and that Pet Paradise shall be entitled to preliminary or permanent injunctive relief to enjoin your unauthorized use of the Sites or Site Materials, which injunctive relief shall be in addition to any other remedies available to such parties at law or equity.  If Pet Paradise is successful in securing a preliminary injunction order against you, you waive any obligation of to post a security bond in conjunction therewith.

9.       No Relationship With You

You understand that Pet Paradise has not entered into any form of fiduciary or special relationship with you solely by granting you access to and use of the Sites.

10.    Governing Law and Venue

These Terms of Use will be governed and interpreted pursuant to the laws of the State of Florida, United States of America, notwithstanding any principles of conflicts of law.  You agree that the exclusive venue for any dispute arising out of or relating to these Terms of Use, the Sites, the Site Materials or any actual or threatened infringement, misappropriation or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights will be in Jacksonville, Duval County, Florida, and that you irrevocably consent to the personal jurisdiction and venue therein.  Notwithstanding the preceding sentences with respect to the substantive law, any arbitration shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16).  The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.  The parties agree that these Terms of Use shall not be governed by the Uniform Computer Information Transactions Act (UCITA) should UCITA or any similar legislation be in force or later enacted in any jurisdiction governing these Terms of Use.   

11.   Dispute Resolution

The parties hereto hereby stipulate that these Terms of Use involve and impact interstate commerce.  In the event of any dispute or claim arising between Pet Paradise and you, the parties shall first attempt to resolve the dispute through direct negotiation and discussion between senior management personnel.  If the matter is not resolved within 10 days, Pet Paradise and you knowingly, voluntarily and irrevocably agree that any controversy or claim arising between them, INCLUDING THOSE CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OF USE OR THE SITES OR THE SITE MATERIALS, shall be resolved EXCLUSIVELY by BINDING ARBITRATION in Duval County, Jacksonville, Florida, under the rules of the American Arbitration Association, which arbitration shall be governed by and enforceable under the Federal Arbitration Act, and judgment on the award may be entered by any court having jurisdiction thereof.  NO CLAIMS MAY BE BROUGHT AS A CLASS ACTION, ON A CONSOLIDATED BASIS OR ANY OTHER COLLECTIVE OR REPRESENTATIVE PROCEEDING.  The parties acknowledge and agree that any dispute about the enforceability or scope of these Terms of Use to arbitrate shall be decided by the arbitrator.  All arbitration proceedings shall be maintained in strict confidence.  The parties’ mutual promises contained herein, including to arbitrate certain disagreements, rather than litigate them before courts or other bodies, provide consideration for each other for this entire clause. 

12.   NO CLASS ACTIONS AND WAIVER OF JURY TRIAL

WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SITES, THE SITE MATERIALS OR SERVICES FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING.  YOU AGREE THAT, BY ENTERING INTO THESE TERMS OF USE, YOU AND PET PARADISE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, COUNTERCLAIM OR CROSS-CLAIM BROUGHT BY PET PARADISE OR YOU, AND ARE ALSO WAIVING THE RIGHT TO PARTICIPATE IN OR BE REPRESENTED IN ANY CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.   

13.   Cooperation with Law Enforcement

Pet Paradise reserves the right to fully cooperate with any law enforcement or duly authorized regulatory authorities or court order requesting or directing Pet Paradise to disclose any content, data, information, the identity of anyone posting content or using the Sites or publishing or otherwise making available any materials that are believed to violate these Terms of Use.  BY ACCEPTING THESE TERMS OF USE, YOU WAIVE, RELEASE AND HOLD PET PARADISE AND PET PARADISE’S AGENTS HARMLESS FROM AND AGAINST ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY PET PARADISE DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER PET PARADISE OR LAW ENFORCEMENT OR DULY AUTHORIZED REGULATORY AUTHORITIES.

14.   Additional Terms

The waiver of a breach of these Terms of Use or the failure of a party to exercise any right under these Terms of Use shall only be effective if in writing.  In no event shall any waiver constitute a waiver as to any other breach, whether similar or dissimilar in nature, or prevent the exercise of any right under these Terms of Use.  These Terms of Use constitute the entire, complete and only agreement between the parties regarding the subject matter contained herein and supersedes all proposals or prior agreements, whether oral or written, and all other communications between the parties relating to this subject matter.   Any modification of any term or condition of these Terms of Use shall be effective only if in writing and signed by authorized representatives of all parties.  No other act, usage or custom shall be deemed to modify these Terms of Use.  Whenever possible, each provision of these Terms of Use shall be interpreted in such a manner as to be effective and valid under applicable law.  However, if any provision of these Terms of Use or the application of any provision to any party or circumstance shall be prohibited by or invalid under applicable law, such provision shall be reduced to such scope as is reasonable and enforceable if possible.  Otherwise, such provision shall be severed and ineffective to the extent of such prohibition or invalidity without it invalidating the remainder of the provisions of these Terms of Use or the application of the provision to the other parties or other circumstances.  The parties acknowledge and agree that headings, titles and captions for particular paragraphs, sections and subsections of these Terms of Use have been inserted solely for reference purposes and should not be used to interpret or construe the terms of these Terms of Use.  A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.  You agree that any and all communications and dealings between you, Pet Paradise relating to the Sites and these Terms of Use may be conducted through electronic means.

15.    Your Submissions to the Sites

Some of the services offered by Pet Paradise on the Sites may allow you and others to post, transmit, display, publish, distribute, or otherwise submit public user generated material and content (collectively "Submissions") to the Sites, including, but not limited to, information, data, content images, video and other files and materials.

A.      Inappropriate Submissions

You agree not to post any Submission to the Sites that: contains vulgar, profane, abusive, hateful, or sexually explicit language, epithets or slurs, text in poor taste, inflammatory attacks of a personal, sexual, racial or religious nature, or expressions of bigotry, racism, discrimination or hate; is defamatory, threatening, disparaging, inflammatory, false, misleading, deceptive, fraudulent, inaccurate, or unfair, contains gross exaggeration or unsubstantiated claims, violates the privacy rights or right of publicity of any third party, is unreasonably harmful or offensive to any individual or community, contains any actionable statement, or tends to mislead or reflect unfairly on any other person, business or entity; unfairly interferes with any third party's uninterrupted use and enjoyment of the Sites; advertises, disparages, promotes or offers to trade any goods or services in any manner that does not comport with the purpose or spirit of the Sites, is intended primarily to promote a cause or movement, whether political, religious or other; contains copyrighted content (copyrighted articles, illustrations, images, text, or other content) without the express permission of the owner of the copyrights in the content; constitutes, promotes or encourages illegal acts, the violation of any right of any individual or entity, the violation of any local, state, national or international law, rule, guideline or regulation, or otherwise creates liability; discloses any personal identifying information relating to or images of a minor without consent of a parent, guardian or educational supervisor; infringes any copyright, trademark, patent, trade secret, or other intellectual property right; contains viruses or other harmful, disruptive or destructive files; or is inappropriate for minors to view; links to any commercial or other website; contains any content that is unlawful or in appropriate as determined by Pet Paradise in its sole and absolute discretion; and/or is not otherwise in compliance with these Terms of Use applicable to an Pet Paradise operated Site.

B.      Your Representations and Warranties

Each time you provide a Submission to the Sites, you represent and warrant that you have the right to provide such Submission, which means:

  1. You are the author of the Submission or the owner of all copyright and other intellectual property rights therein, or

  2. The Submission is not protected by copyright law, or

  3. You have express permission from the copyright and other intellectual property rights owner to use the Submission in connection with the Sites; and you have the right to grant Pet Paradise the license set forth below, and your use of the Site(s) and Submission(s) do not violate Pet Paradise’s Terms of Use applicable to the Site(s) to which you post the Submission.

C.      License Grant to Pet Paradise

You grant Pet Paradise, its affiliates, and related entities a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, modify, create derivative works, display, store, publish, transmit, perform, distribute, reproduce any Submissions you provide to Pet Paradise in any form, media, software or technology of any kind now existing or developed in the future.  Without limiting the generality of the previous sentence, you authorize Pet Paradise to include the Submissions you provide in a searchable format that may be accessed by users of the Sites.  You also grant Pet Paradise and its related entities the right to use any of your information, which use is also described in our Privacy Policy, included with any Submission in connection with the use, reproduction or distribution of such Submission.  You also grant to Pet Paradise the right to use the Submission and any facts, ideas, concepts, know-how or techniques contained in any Submission or communication you send to Pet Paradise for any purpose whatsoever, including but not limited to, developing, promoting and/or marketing products and services.  You grant all rights described in this paragraph in consideration of your use of the Sites, without compensation of any sort to you.

D.      Disclaimer of Responsibility for Submissions

Pet Paradise does not endorse any Submissions, nor does any Submission necessarily represent the views of Pet Paradise or their subsidiaries and affiliates, agents, officers or directors.  You acknowledge and agree that Pet Paradise does not control all Submissions, and disclaims any responsibility for such Submissions.  Pet Paradise specifically disclaims any duty, obligation, or responsibility, to review, screen, refuse to post, remove, or edit any Submissions.  In addition, Pet Paradise does not represent or warrant that any other content or information accessible via the Sites is accurate, complete, reliable, current or error-free.  Pet Paradise does not assume any responsibility or liability for any errors or omissions in the content of the Sites or in any Submissions.

E.       Review and Removal of Submissions

Pet Paradise reserves the right (but disclaims any duty, obligation or responsibility) to review, screen, refuse to post, remove in their entirety, or edit (at any time and without prior notice) any Submissions. 

16.   Digital Millennium Copyright Act (DMCA) Procedure

A.      DMCA Complaints

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under United States Copyright Law.  If you believe in good faith that Submissions infringe your copyright, you (or your agent) may send Pet Paradise a notice requesting that the Submission(s) be removed from the Site(s), or access to it be blocked.  The notice must include the following information:

    (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

    (b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works located on the Sites are covered by a single notification, a representative list of such works);

    (c) identification of the material that is claimed to be infringing or to be the subject of infringing activity, and that is to be removed or access to which is to be disabled, and information reasonably sufficient to allow Pet Paradise to locate the Submission(s);

    (d) the name, address, telephone number and email address (if available) of the complaining party so it may be contacted;

    (e) a statement that the complaining party has a good faith belief that use of the Submission in the manner complained of is not authorized by the copyright owner, its agent or the law; and

    (f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

DMCA Complaints must meet the then current statutory requirements imposed by the DMCA; see http://www.copyright.gov/ for details.  DMCA Complaints concerning materials on Sites should be sent to Pet Paradise’s Designated Agent to receive notification:

American Pet Resort, LLC
ATTN: DMCA Counter Notification
1551 Atlantic Boulevard
Suite 200
Jacksonville, Florida  32207

You may also send the required information by email to legal@petparadise.com,

with "DMCA Complaint" in the subject line.

Please note that you may be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that material on a website is infringing the copyrights of others.  If you are uncertain whether material on a website is infringing, Pet Paradise recommends seeking advice of an attorney. 

B.      DMCA Counter Notification

If Pet Paradise removes or disables access to content in response to a DMCA Complaint, Pet Paradise will make reasonable attempts to contact the owner of the removed or disabled content, or the owner’s agent.  If Pet Paradise removed your material pursuant to another person’s DMCA Complaint and you contend that such material does not infringe upon another’s copyright rights, you may provide Pet Paradise with a counter-notification containing the following details:

    (a) Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;

    (b) your name, address and telephone number;

    (c) a statement that you consent to the jurisdiction of the Federal District Court for judicial district in which your address is located or, if your address is outside of the USA, for any judicial district in which Pet Paradise may be found and that you will accept service of process from the person who submitted a notice in compliance with the section (c)(1)(C) of the DMCA, as generally described above;

    (d) a statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material in question; and

    (e) your physical or electronic signature.

You must send this notification to the following address:

    American Pet Resort, LLC
    ATTN: DMCA Counter Notification
    1551 Atlantic Boulevard
    Suite 200
    Jacksonville, Florida  32207

You may also send the required information by email to legal@petparadise.com, with "DMCA Counter Notification" in the subject line.

In addition to the foregoing, the DMCA Counter Notification should contain all of the necessary information required by the DMCA, which can be found at http://www.copyright.gov/.  Please note, however, that this is not a substitute for legal advice and you should obtain legal advice to better understand your rights and obligations under the DMCA and applicable laws.

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